From pre-departure prep to on-the-ground support, we are your behind-the-scenes intelligence team — removing stress, adding insider access, and elevating every detail so your escape feels effortless and extraordinary.
We begin by learning your travel style, interests, budget, and needs to curate a personalized list of destinations, then design a seamless itinerary covering flights, accommodations, and transportation. Beyond the basics, we work with you to arrange unique excursions and experiences to bring your adventure to life. Before departure, we equip you with all necessary documents, tips, and packing lists while providing ongoing support from start to finish, ensuring your mission is effortless, unforgettable, and tailored entirely to you.
Supported, there and back.
We believe a travel experience is only as successful as the safety net behind it. Knowing you have reliable support — no matter where in the world your journey takes you — is what transforms a good trip into an unforgettable one. That's why we prioritize keeping you connected and cared for from your initial booking to your return home.
The Trip Plans app is our custom, dedicated tool where you'll find your complete travel itinerary on-the-go. Available on iOS and Android, deployed on every trip.
Access everything about your trip:
- View your itinerary including any photos, videos, city guides, and more.
- Get real-time updates for flights and view any last-minute changes to your itinerary.
- Access documents such as invoices, vouchers and confirmations from your trip.
- Chat with me and stay connected.
Get live notifications for flight updates and view last minute changes to your itinerary.
Access to your documents, vouchers and confirmations all in one place.
Never worry about losing a wifi connection. Download your trip so you have access, everywhere.
Your travel partner for extraordinary journeys.
What sets The Secret Agent Travel Co. (SATCO) apart is our client-first approach and unwavering integrity. We don’t just book trips—we craft exceptional, one-of-a-kind experiences guided by our “Elevate Every Mission” mindset. When you partner with us, you gain more than an itinerary: you gain a trusted relationship, expert guidance, and a spirit of fun and adventure—so you can relax, explore, and enjoy every moment. As a premier leisure consultancy, we create adventures that are flawlessly executed and truly unforgettable.
Our mission is to craft exceptional travel experiences with top-tier service, insider insight, and a spirit of adventure. We're helpful first, always client-focused, and driven to make every adventure unforgettable.
Our vision is to be Ontario’s premier leisure consultancy, delivering expertly planned, one-of-a-kind travel experiences that embody timeless elegance and a genuine sense of adventure.
These aren’t just words — our values shape who we are and how we deliver exceptional travel experiences, grounded in integrity, passion, and adventure.
- Elevate Every Mission: We pursue excellence in everything we do, raising the standard to deliver extraordinary travel experiences.
- Client Focused: Client satisfaction is the ultimate measure of our success, driving us to exceed expectations every time.
- Do What’s Right: We earn trust by acting with unwavering integrity, owning our commitments, and delivering expert support.
- Stronger Together: Diversity and inclusion strengthen our team and enrich the journeys we create through collaboration and respect.
- Take Fun Seriously: Each mission is met with boundless curiosity, bold enthusiasm, and a fresh perspective.
Our Commitment to Professional Standards
The Secret Agent Travel Co. is a TICO-certified agency, your assurance that your travel investment is protected by the highest standards of financial oversight and consumer defence in Ontario.
The Secret Agent Travel Co. is a proud member of the Association of Canadian Travel Agencies and Travel Advisors, ensuring professional expertise, ethical practices, and well-informed guidance — helping ensure your travel experiences are seamless, secure, and expertly supported.
The Secret Agent Travel Co. is a member of the Cruise Lines International Association, your assurance of expert cruise knowledge, trusted industry relationships, well-informed guidance and seamless, confident cruise experiences.
The Secret Agent Travel Co.
p: +1 (905) 288-7567
e: travel@thesecretagent.travel
Affiliated with Nexion Canada ULC
380 Wellington St, Tower B, 6th Floor
London, ON N6A 5B5
Nexion HQ: +1 (519) 660-6966
TICO Reg. No. 1549342